Help Desk

NPower Community Help Desk
is here for you!

Connect with Us

Office Hours
Monday – Friday
10:00am – 6:00pm

Visit us in Person
Coming Soon

Submit a Ticket
[email protected]


Call Us
(410) 724-1101

Do you have trouble with your computer?

Need help accessing programs online? Want free tech professional help but don’t know where to turn? NPower Community Help Desk is here for you.

The NPower Community Help Desk provides free tech support to those in the greater Baltimore area. Our tech professionals are here to help you navigate your most challenging computer and tech issues.

The Affordable Connectivity Program (ACP)

  • FCC funded program
  • Provides up to $30 toward internet service ($75 on tribal land)
  • Provides a one-time discount of $100 toward the cost of purchasing a qualified device
  • Community Help Desk agents are registered enrollment advisors available to assist with ACP enrollment and device acquisition

Our Partners