Before NPower, Shao took a career break from her role as a hardware support engineer to join the Coast Guard and start a family. When ready to return to the workforce, she was determined to update her IT skills and decided to join NPower. The program gave her the applicable tech and problem-solving skills necessary to open doors to the right opportunities and re-launch her career. Today, she is a Network Services Engineer for Robert Half, utilizing her skills to help people connect securely.

Hector, a proud infantry veteran, found the transition back to civilian life difficult and he faced challenges securing an IT role. Although he had a degree in Information Technology, he lacked the hands-on experience needed to secure a job. Hector became a quality manager at a warehouse to make ends meet and applied to NPower to get his career on track. Through the program, he earned his A+ certification and gained in-demand tech skills during his internship which landed Hector a full-time role as an IT Security Analyst at Robert Half Technology. His plans for the future include securing a management position.